Returns/Shipping Policy

RETURNS

Due to COVID-19 & Monkeypox— all sales are final and cannot be returned or exchanged at this time. For any reason you may want to be refunded, you have 30DAYS from your Delivered Date to notify us. All orders are refunded via a store credit of the amount of purchase unless stated otherwise by owner of Rich Bitch co. llc. 

 

 
SHIPPING

Our Store hours:

Monday-Thursday: 8am-5pm

Friday-Sunday: OFF

Payment Processing takes 3 business days.
This does NOT include weekends. 

EXAMPLE: (If an item is purchased on a FRIDAY, it will roll over into Monday’s Processing) 

+ Standard Shipping Process (3-10 business days) 

Note: SOME items are shipped within 2 days of ordering. This only depends on weather or not we have it on hand. This is considered EXPEDITED/OVERNIGHT!

All/MOST ORDERS TAKE 1 1/2 week to be shipped. 

Pre Orders may take 3-4 weeks.

We Ship using UPS & USPS. Items do not go out on MAJOR holidays or weekends (Saturday & Sunday).

Once your item is in the hands of UPS or USPS and you receive tracking, it is no longer in Our control or responsibility. You will have to contact YOUR mail carrier for any missing, stolen and/or delayed packages. ANY questions regarding your package please contact UPS or USPS. Rich Bitch co. Staff are UNABLE to help you once your package is shipped! 

Please note we are still in a pandemic; shipping times can be longer on occasions and/or during major holidays!

Emails are responded too within a 48hr time frame! Email: Richbitchcoxo@icloud.com